In response to feedback from our customers, we would like to announce two service improvements that will be introduced on 8 October 2012. Submitting Theatrical Works Following a successful trial period, online bookings will become mandatory and we will no longer accept paper submission forms. All bookings will be made via the BBFC extranet. Classification certificates Paper certificates will be discontinued and replaced with electronic versions. Once your work has been classified a PDF copy will be available from your extranet account. Black cards will continue to be sent, via email, as soon as your work is classified.

This change has a number of advantages: - certificates available immediately upon classification - no delay from posting certificates - access to past certificates - environmentally friendly.

To benefit from these changes, extranet access is essential. If you haven't already, please sign up for an extranet account as soon as possible by contacting ithelpdesk@bbfc.co.uk.

If you have any questions relating to these service improvements, please email helpline@bbfc.co.uk or call 020 7440 0299.