In response to feedback from our customers, we would like to announce two service improvements that will be introduced on 8 October 2012. Classification certificates Paper certificates will be discontinued and replaced with electronic versions. Once your work has been classified a PDF copy will be available from your extranet account. Interim Clearance Forms Paper Interim Clearance Forms (ICFs) will no longer be posted to customers. All Video customers will be required to accept their classification details electronically via their extranet account. An email will prompt customers if they have any works awaiting category acceptance.
If you have any questions relating to either of these service improvements, please email firstname.lastname@example.org or call 020 7440 0299.