Published: 9th February 2010

BBFC new, improved consumer advice process


I am writing to you with news of an improved service for the issuing of BBFC consumer advice (CA). As I'm sure you are aware, the BBFC provides CA for every theatrical feature, video feature and video game which receives a classification. In addition, we provide, on request, CA for any work which did not receive it at the time of submission (usually because it was submitted before we started it on a regular basis in 1997) as well as any combined CA required for multiple/box set releases. Up to this point, we have processed requests for CA for old works/box sets twice weekly, on Tuesdays and Fridays. In response to industry demand, we have now revised our process and are offering a next-day turnaround for these requests. Therefore, from Monday 15 February 2010, if you get your request to us by 09:00, you will receive your completed CA back by the end of the next working day. You will no longer need to hit the twice-weekly deadline - you can send us requests any day of the week! We will be running this service initially for a three-month period, after which we will let you know if we will be continuing with it. Consumer advice appears on a very high proportion of DVDs and Blu-rays already, but with this greater flexibility, we hope that distributors will feel even more encouraged to display it on their product.