Production Controller
BBFC
The BBFC has been working hard at reducing the time taken to classify works. Over the past twelve months the average time from clearance of account through to notification of the decision has never been more than 15 days and a much lower figure is now being maintained. Some works must take longer than the average where the category decision is a difficult one or where there are practical problems with the submission. Many submissions take less time, especially where the work raises few classification issues.
By constantly improving our internal efficiencies we have gradually removed obstacles to the most rapid turnaround of work possible. In our latest review we have been closely scrutinising the effect of the "express" process, by which some works are viewed on an accelerated schedule. We are conscious of the need to provide a service sympathetic to particular concerns, but also to demonstrate that we are treating all our customers equitably.
The express process was originally introduced to address a perceived greater threat of video piracy in one particular industry sector. Subsequently the general express function was extended to other areas.
When the scheme was introduced, more than ten years ago, the BBFC required four weeks to make a typical video decision. Videos being dealt with under the express scheme required, on average, three weeks.
The contrast with today could not be more stark. The average time to make a decision is just over one week and for the more straightforward work it is three days. Express works are still processed marginally faster, but the difference is now of little significance. This has to also be considered alongside a commitment to process film within three days of print availability. Trailers and advertisements are being processed as soon as practical, usually being examined within a day or two of payment clearing.
In considering the express option it is clear to the BBFC that the general use of this scheme has outlived its usefulness. The justification for making one work 'express' and not another has become increasingly difficult to sustain. Our objective must be to reduce turnaround times across the board. This we have achieved.
We will, of course, continue to consider requests for specific works to be afforded an even more rapid response where an individual and exceptional justification can be made. In practice such requests have become a rare exception as times have reduced and we do not foresee any great demand for individual exceptions to be made.
Dave Harding
Production Controller
BBFC