British Board of Film Classification

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Customer news

Recent customer service announcements are listed here.  

If you have any questions please contact the Customer Helpline at helpline@bbfc.co.uk or on 020 7440 0299.

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Improvements to the online theatrical booking calendar

03/07/2013

Following recent customer feedback the online theatrical booking calendar has been improved to allow a more efficient and accurate customer experience.ImprovementsCustomer feedback has indicated that the online booking calendar would show availability for a certain day, but would not accept their...

BBFC Extranet Enhancement

29/09/2012

I am pleased to announce that there will be several enhancements made to the BBFC extranet that will go live on Monday 1st October.

Introducing Single Asset Classification (SAC)

27/09/2012

Following a successful trial with 5 industry partners, I am pleased to announce the introduction of a new process for submitting works to the BBFC called Single Asset Classification (SAC). SAC will go live on Monday 1st October 2012. The SAC process provides new functionality for video submissions...

Classification of video games

29/07/2012

 The BBFC will continue to classify all games featuring strong pornographic (R18 level) content and ancillary games attached to a wider, primarily linear submission.

Adverts service announcement: Ad submission forms & certificates to go digital-only

13/07/2012

Following a positive customer response to the introduction of online submission forms, we will no longer accept paper submission forms for advertisements from 8 October 2012. At that point all submissions should be made via your extranet account, which provides a much quicker and easier way to...

Packaging service announcement: Packaging submissions to go digital-only

13/07/2012

In response to customer feedback, the BBFC introduced online submissions for VPRC (packaging) works in January. Using the extranet, the service allows you to create an online packaging submission form and to upload a PDF copy of the sleeve for approval.This has several benefits:

Theatrical service announcement: Theatrical bookings & certificates to go digital-only

13/07/2012

In response to feedback from our customers, we would like to announce two service improvements that will be introduced on 8 October 2012. Submitting Theatrical Works Following a successful trial period, online bookings will become mandatory and we will no longer accept paper submission forms. All...

DVD/Blu-ray service announcement: Changes to BBFC paper certificates and Interim Clearance Forms

13/07/2012

In response to feedback from our customers, we would like to announce two service improvements that will be introduced on 8 October 2012. Classification certificates Paper certificates will be discontinued and replaced with electronic versions. Once your work has been classified a PDF copy will be...

Packaging service announcement: Packaging submissions to go digital-only

13/07/2012

In response to customer feedback, the BBFC introduced online submissions for VPRC (packaging) works in January. Using the extranet, the service allows you to create an online packaging submission form and to upload a PDF copy of the sleeve for approval.

New Policy For Classifying IMAX Digital Works

08/05/2012

The BBFC is pleased to announce a new policy for classifying Imax Digital works which further reduces industry costs for our Theatrical customers.From today (Tuesday 8th May 2012), the policy which has been agreed with the Film Distributors Association, is as follows; New policy for classifying...

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