British Board of Film Classification

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Customer news

Recent customer service announcements are listed here.  

If you have any questions please contact the Customer Helpline at helpline@bbfc.co.uk or on 020 7440 0299.

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BBFC Tariff Changes effective from 1 January 2015

27/11/2014

Having consulted the DCMS, we will be raising our fees for the first time in seven years on 1 January 2015.  We have not increased our fees since 2007. This is equivalent to a 19% reduction in real terms in the cost of BBFC services over that period.

Additional Service Changes from 1 January 2015

27/11/2014

On 1 January 2015 we are adjusting several of our charges that could alter how you choose to schedule and deliver content for viewing. These changes could affect the price you pay for our services when amending or withdrawing your bookings. The following information covers any works submitted, or...

Changes to video exemption criteria to protect children under the VRA

31/10/2014

Accordingly, we updated the information on our website to reflect the changes to the exemption criteria. Now that a few weeks have gone by since the law changed, we just wanted to write to you to remind you to take a look at this information, to see if it applies to any of the video works you are...

Extranet System Maintenance

10/06/2014

The website and Globus file delivery mechanism will still be accessible for use and the BBFC extranet will be available once again for use on Monday 16th June 2014 at 9am. 

IMAX Classifications

24/12/2013

You will need to obtain an age rating for your IMAX work when one or more of the following is applicable:

BBFC to start accepting Video Recordings Act submissions by digital file delivery

25/10/2013

Digital file delivery for VRA is part of our drive to make submitting works for BBFC classification faster and easier for the industry.Submissions will continue to be handled by the extranet, but we have chosen Globus Online to allow quick, secure uploads of your content. Globus can be used at no...

BBFC Extranet Maintenance

06/09/2013

From 17:30 on Friday the 6th of September 2013 the BBFC extranet will be unavailable due to essential maintenance.The service will be available once more from 9:00 on Monday the 9th September 2013.We apologise for any inconvenience caused.

Improvements to the online theatrical booking calendar

03/07/2013

Following recent customer feedback the online theatrical booking calendar has been improved to allow a more efficient and accurate customer experience.ImprovementsCustomer feedback has indicated that the online booking calendar would show availability for a certain day, but would not accept their...

BBFC Extranet Enhancement

29/09/2012

Dear Customer,I am pleased to announce that there will be several enhancements made to the BBFC extranet that will go live on Monday 1st October.

Introducing Single Asset Classification (SAC)

27/09/2012

Dear Video Customer,

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